Exam ISTQB-CTFL Topic 1 Question 15 Discussion

Actual exam question for ISTQB's ISTQB-CTFL exam
Question #: 15
Topic #: 1
Why it is essential that defects found in a review be reported objectively?

Suggested Answer: B Vote an answer

The purpose of a review is to find defects and improve the quality of the work product, not to criticize or blame the author. Reporting defects objectively means describing them factually and constructively, without using negative or emotional language that could offend the author or damage their motivation. This way, the author can take the feedback positively as an effort at improving the product and not as a personal assault. Verified Reference: A Study Guide to the ISTQB Foundation Level 2018 Syllabus - Springer, page 138.

by Walter at Jun 16, 2025, 11:12 PM

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