Exam ITIL-4-Foundation Topic 5 Question 295 Discussion
Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 295
Topic #: 5
Question #: 295
Topic #: 5
Which TWO are important aspects of the 'service request management' practice?
1. Standardization and automation
2. Providing a variety of channels for access
3. Establishing a shared view of targets
4. Policies for approvals
1. Standardization and automation
2. Providing a variety of channels for access
3. Establishing a shared view of targets
4. Policies for approvals
Suggested Answer: D Vote an answer
Explanation/Reference: https://www.bmc.com/blogs/itil-service-request-management/
by Xenia at Oct 02, 2024, 02:32 AM
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