Exam ITIL-4-Foundation Topic 7 Question 56 Discussion

Actual exam question for ITIL's ITIL-4-Foundation exam
Question #: 56
Topic #: 7
Which organization delivers output or outcomes of a service?

Suggested Answer: B Vote an answer

When an organization acts as a service provider, it produces outputs that help its consumers to achieve certain outcomes. An output is defined as a tangible or intangible deliverable of an activity; for example, transportation from one location to another.
https://www.bmc.com/blogs/itil-key-concepts-service-management/

by Rose at Jun 13, 2026, 04:25 AM

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