Exam ITIL-Foundation Topic 1 Question 314 Discussion

Actual exam question for ITIL's ITIL-Foundation exam
Question #: 314
Topic #: 1
Which of these should a change model include?
1. The steps that should be taken to handle the change
2. Responsibilities; who should do what, including escalation
3. Timescales and thresholds for completion of the actions
4. Complaints procedures

Suggested Answer: B Vote an answer

by Valentina at Jan 09, 2026, 06:24 AM

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