Exam AI-900 Topic 1 Question 193 Discussion

Actual exam question for Microsoft's AI-900 exam
Question #: 193
Topic #: 1
You need to reduce the load on telephone operators by implementing a chatbot to answer simple questions with predefined answers.
Which two AI service should you use to achieve the goal? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.

Suggested Answer: B,C Vote an answer

To reduce operator load with a chatbot for predefined answers:
* QnA Maker provides the knowledge base for answering questions automatically.
* Azure Bot Service hosts and manages the chatbot interface to interact with users.Text Analytics and Translator Text are not required for basic Q&A chatbots.

by Lyle at Jul 28, 2026, 09:46 PM

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