Exam NCA-7.5 Topic 1 Question 85 Discussion

Actual exam question for Nutanix's NCA-7.5 exam
Question #: 85
Topic #: 1
An administrator is working with Nutanix Support and has been asked to submit the NCC logs for further review.
How should the administrator gather the logs for the support case?

Suggested Answer: C Vote an answer

The supported Prism Element workflow for gathering diagnostic data is the Collect Logs feature. From the Health dashboard, the administrator opens the Actions menu, selects Collect Logs, identifies the relevant nodes and components, specifies the required time range or collection parameters, and starts the log-collection task. The resulting archive can then be associated with or uploaded for the Nutanix Support case.
Pulse is a proactive support and telemetry capability that periodically provides diagnostic system information to Nutanix. It does not automatically transmit every detailed NCC or component log required for a specific investigation. Nutanix documentation notes that when Pulse data is insufficient for diagnosis, Support may request a separate diagnostic log collection.
"Export Logs" and "Download Logs in Prism Central" are not the documented names of the NCC collection workflow described in the question. The explicit Health dashboard operation is Collect Logs. This process also allows the administrator to control which nodes and components are included, preventing irrelevant data from unnecessarily enlarging the support bundle. Reference: Prism 7.5 - Collecting Logs Using Prism Element . NHCF alignment: collecting support data, using health functions, and collaborating with Nutanix Support.

by Steven at Aug 02, 2026, 03:18 PM

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