Exam NCP-MCI-6.10 Topic 4 Question 24 Discussion

Actual exam question for Nutanix's NCP-MCI-6.10 exam
Question #: 24
Topic #: 4
After upgradingPrism Central from PC2022.1 to PC2024.1, an administrator isunable to log inwith their IAM domain account.
What is the first troubleshooting step the administrator should take?

Suggested Answer: D Vote an answer

After a Prism Central upgrade, IAM authentication settings may require reconfiguration.
* Option D (Log in with a local admin account) is correct:
* If IAM authentication fails, thelocal admin account must be usedto check domain settings.
* Option A (Ping the Domain Controller) is incorrect:
* Network connectivity is important, but theissue is likely related to IAM settings, not network reachability.
* Option B (Check firewall port 9441) is incorrect:
* Port 9441 is used forSSO authentication, butport issues usually result in login delays, not complete failures.
* Option C (Validate signing certificate) is incorrect:
* While certificates can cause issues,local admin login should always work.
References:
* Nutanix KB #Troubleshooting IAM Login Issues After a Prism Central Upgrade
* Nutanix Documentation #Managing User Authentication and IAM Integration

by Susanna at Sep 06, 2026, 09:57 AM

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