Exam ISO-9001-Lead-Auditor Topic 1 Question 133 Discussion

Actual exam question for PECB's ISO-9001-Lead-Auditor exam
Question #: 133
Topic #: 1
One of the conflict resolution techniques is toning down. How is the conflict managed in that case?

Suggested Answer: C Vote an answer

Comprehensive and Detailed In-Depth Explanation:Toning down (or de-escalation) is a conflict resolution technique where:
* Common agreements are emphasized to reduce tension.
* Disagreements are addressed with a rational and constructive approach.
Option A describes compromise, and Option B describes authoritative resolution, which are different conflict resolution techniques.

by Kenneth at Nov 23, 2025, 11:28 PM

Limited Time Offer

15%

Off

Get Premium ISO-9001-Lead-Auditor Questions as Interactive Self Test Engine or PDF

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Nick name: Submit Cancel
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
0
0
0
10