Exam ISO-IEC-42001-Lead-Auditor Topic 6 Question 36 Discussion

Actual exam question for PECB's ISO-IEC-42001-Lead-Auditor exam
Question #: 36
Topic #: 6
A company develops an AI-based health monitoring system that provides insights and recommendations to users. However, users have reported that they do not understand how the system arrives at its recommendations. Which core element should the company enhance to improve user trust and understanding?

Suggested Answer: C Vote an answer

The issue in this case revolves aroundusers not understanding the reasoning or logicbehind the AI- generated recommendations. The relevant core element isTransparency and Explainability.
According toISO/IEC 42001:2023 - Clause 6.1.2 and Clause 8.2.3, transparency refers to theclarity of processes, decisions, and data use, while explainability focuses on makingAI system outputs understandableto human users.
ThePECB Lead Auditor Guideidentifies this as a key factor in buildingtrust, usability, and ethical AI adoption, especially insensitive domainslike healthcare.

by Grace at Jan 14, 2026, 07:56 PM

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