Exam DevOps-Foundation Topic 4 Question 18 Discussion

Actual exam question for Peoplecert's DevOps-Foundation exam
Question #: 18
Topic #: 4
An organization wants to use experiments to improve its ITSM processes in support of DevOps practices.
Which approach could this organization use to design and implement small, incremental improvements?

Suggested Answer: C Vote an answer

TheImprovement Katais a structured, scientific approach to continuous improvement. It uses small, iterative steps to move from the current state toward a target condition, testing hypotheses along the way.
In the DevOps context, the Improvement Kata helps teams experiment with process changes, measure outcomes, and adapt quickly-reducing risk while fostering a learning culture. It is especially useful for improving ITSM processes incrementally.
AandBare valuable techniques but serve different purposes-Agile Service Management adapts ITSM to Agile principles, and Value Stream Mapping visualizes and analyzes workflow. While they can complement Improvement Kata,Cis the direct experimental framework for small, incremental improvement.
Thus, the correct answer isC.
References:
PeopleCert DevOps Foundation v3.6 - Improvement Kata and Continuous Improvement Mike Rother -Toyota Kata

by Bridget at Mar 12, 2026, 03:16 AM

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