Exam RCNI Topic 3 Question 28 Discussion

Actual exam question for RUCKUS's RCNI exam
Question #: 28
Topic #: 3
What is one advantage of the supportsave command versus the show tech-support command?

Suggested Answer: B Vote an answer

* Comparison Between supportsave and show tech-support:
* show tech-support: Generates diagnostic information and displays it on the CLI. It does not directly save or transfer the output.
* supportsave: Gathers similar diagnostic data but also allows the data to be transferred to a remote server, such as via TFTP, for easier analysis.
* Why Other Options Don't Apply:
* A. Uses fewer CPU cycles during execution: Both commands are similar in terms of resource usage.
* C. Uploads directly to RUCKUS support: Data transfer to RUCKUS support requires manual intervention.
* D. Generates automatically after a system crash: Neither command generates data automatically; both require user execution.
References:
* ICX Switch SupportSave Command Guide: RUCKUS Documentation

by Alexander at Jun 04, 2026, 12:21 AM

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