Exam CRT-261 Topic 20 Question 141 Discussion

Actual exam question for Salesforce's CRT-261 exam
Question #: 141
Topic #: 20
Cloud Kicks uses Social Customer Service to create and respond to customer cases After closing a case, service agents are seeing duplicate cases the customer makes a new social post.
What should a consultant recommend?

Suggested Answer: D Vote an answer

by Joy at Jul 13, 2026, 03:58 AM

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