Exam CRT-403 Topic 2 Question 89 Discussion

Actual exam question for Salesforce's CRT-403 exam
Question #: 89
Topic #: 2
Nickname__c is a custom text field on a contact record that is utilized to override the contact's name appearing on an email template. This field is not required and is not always filled in.
Which formula should an app builder use to select the contact's preferred name for email communications?

Suggested Answer: D Vote an answer

The formula that should be used to select the contact's preferred name for email communications is IF(NOT(BLANKVALUE(Nickname__c)),Nickname__c, FirstName). This formula checks if the Nickname__c field is blank or null, and if not, it returns the value of the Nickname__c field. Otherwise, it returns the value of the FirstName field.

by tena.veverka at Jun 04, 2026, 11:21 AM

Limited Time Offer

15%

Off

Get Premium CRT-403 Questions as Interactive Self Test Engine or PDF

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Nick name: Submit Cancel
tena.veverka
2026-06-04 11:21:59
A
upvoted 1 times
...
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
0
0
0
10