Exam Data-Architect Topic 2 Question 158 Discussion

Actual exam question for Salesforce's Data-Architect exam
Question #: 158
Topic #: 2
Universal Container has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master Sales team are complaining about duplicate account and data quality issues with account data.
Which two solutions should a data architect recommend to resolve the complaints?

Suggested Answer: B,D Vote an answer

Integrating Salesforce with ERP and making ERP the system of truth (option B) and implementing a de-dupe solution and establishing account ownership in Salesforce (option D) are the two solutions that a data architect should recommend to resolve the complaints. Option B ensures that account data is consistent and accurate across both systems, while option D prevents duplicate records and clarifies who owns each account in Salesforce. Building a nightly batch job to de-dupe data and merge account records (option A) is not a good solution, as it does not address the root cause of the duplication and may result in data loss or conflicts.
Building a nightly sync job from ERP to Salesforce (option C) is also not sufficient, as it does not prevent duplication or establish ownership in Salesforce.

by Jennifer at Feb 15, 2024, 04:22 AM

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