Exam Marketing-Cloud-Administrator Topic 2 Question 161 Discussion

Actual exam question for Salesforce's Marketing-Cloud-Administrator exam
Question #: 161
Topic #: 2
A Marketing Cloud admin has configured a Tracking Extract which includes all subscriber attributes for their global regions. However, the admin notices accented characters in the customers' names appear jumbled in the extracted file.
Which two settings could solve this issue?
Choose 2 answers

Suggested Answer: B,C Vote an answer

To address the issue of accented characters appearing jumbled in a Tracking Extract, the correct settings to adjust are related to character encoding and output format.
* Change Character Encoding to UTF-8: This setting ensures that the extracted file supports Unicode, which includes accented characters and other non-standard characters used globally. UTF-8 encoding is capable of representing any character in the applicable data set, making it ideal for global applications.
* Select Unicode Output: This option should be enabled to ensure the file output correctly formats Unicode characters, preventing them from being displayed incorrectly.

by Arlene at Jun 01, 2026, 11:30 PM

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