Exam OmniStudio-Consultant Topic 1 Question 45 Discussion

Actual exam question for Salesforce's OmniStudio-Consultant exam
Question #: 45
Topic #: 1
Agents for an insurance company need to know the current and past weather conditions when creating claims for customers. The consultant implements a FlexCard for weather conditions in the console to ensure the agents have access to the information. The FlexCard needs to provide fields extracted from a weather API and an account field from Salesforce.
According to best practice, what data source should be used?

Suggested Answer: D Vote an answer

Explanation
An Integration Procedure is the best data source to use for a FlexCard that needs to provide fields from both an external API and a Salesforce object. An Integration Procedure can combine multiple DataRaptor actions, such as Extract, Transform, and Load, and also invoke REST or SOAP services. This way, the FlexCard can display data from different sources in one place

by Beck at Jul 05, 2024, 05:08 AM

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