Exam OmniStudio-Consultant Topic 5 Question 38 Discussion

Actual exam question for Salesforce's OmniStudio-Consultant exam
Question #: 38
Topic #: 5
A business wants to transform an existing process into a digital interaction using OmniScript. The process includes several steps. Some steps apply to all users, and other steps only apply to users depending on their responses to certain questions. The business does not want all users to have to go through all the steps.
Which OmniScript feature should the consultant recommend to meet this requirement?

Suggested Answer: B Vote an answer

Explanation
The OmniScript feature that should be recommended to meet this requirement is Conditional Views.
Conditional Views allow the designer to create different paths within an OmniScript based on user responses or data values. User Roles are used to control access and visibility of OmniScripts based on user profiles or permissions. Script Configuration is used to define general settings and properties of an OmniScript. Script Profiles are used to assign different versions of an OmniScript to different user groups.

by Bernice at Feb 24, 2024, 10:06 PM

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