Exam Plat-Admn-201 Topic 6 Question 114 Discussion

Actual exam question for Salesforce's Plat-Admn-201 exam
Question #: 114
Topic #: 6
A Platform Administrator deactivates an agent to add a new topic and action. What happens to any ongoing user conversations with the agent?

Suggested Answer: B Vote an answer

In the Agentforce environment, deactivating an agent to make configuration changes (like adding a Topic or Action) does not immediately terminate existing sessions. To ensure a smooth user experience, Salesforce allows ongoing conversations to continue using the version of the agent that was active when the session started. The "deactivation" simply prevents new sessions from being initiated. Once the administrator reactivates the agent, new sessions will utilize the updated configuration, while current users finish their interactions without interruption or "system errors". The window does not automatically close, and the conversation is not "paused" in a way that requires the user to wait for reactivation

by Bard at Aug 15, 2026, 07:46 AM

Limited Time Offer

15%

Off

Get Premium Plat-Admn-201 Questions as Interactive Self Test Engine or PDF

Comments

Chosen Answer:
This is a voting comment (?) , you can switch to a simple comment.
Switch to a voting comment New
Nick name: Submit Cancel
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.
0
0
0
10