Exam Plat-Admn-202 Topic 1 Question 118 Discussion

Actual exam question for Salesforce's Plat-Admn-202 exam
Question #: 118
Topic #: 1
Universal Containers uses a custom picklist field Account Region on the Account record. They want this region to be reflected on all related contact records And stay in sync if the value of this field changes on the Account. How should an app builder meet this requirement?

Suggested Answer: D Vote an answer

The correct answer is D.
Universal Containers wants the Account Region value to appear on related Contact records and stay in sync whenever the Account value changes. A cross-object formula field on Contact is the best declarative solution because it dynamically references the parent Account field. Salesforce Trailhead explains that a cross-object formula can pull information from a parent object through a lookup relationship, such as showing Account information on Contact.
Because Account Region is a picklist, the formula must convert the picklist value to text using the TEXT() function. Trailhead gives the same pattern with Account Industry on Contact: TEXT(Account.Industry).
B is incorrect because ISPICKVAL() checks whether a picklist equals a specific text value and returns true/false; it does not display the picklist value.
A and C are incorrect because creating a copied field and trying to update it through a relationship is unnecessary when a formula field can stay synchronized automatically.

by Maggie at Oct 14, 2026, 11:13 AM

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