Exam Plat-Arch-201 Topic 1 Question 157 Discussion

Actual exam question for Salesforce's Plat-Arch-201 exam
Question #: 157
Topic #: 1
Universal Containers (UC) has multi-level account hierarchies that represent departments within their major Accounts. Users are creating duplicate Contacts across multiple departments. UC wants to clean the data so as to have a single Contact across departments. What two solutions should UC implement to cleanse their data? Choose 2 answer

Suggested Answer: A,B Vote an answer

Making use of a third-party tool to help merge duplicate Contacts across Accounts and using Data.com to standardize Contact address information to help identify duplicates are two solutions that UC should implement to cleanse their data and have a single Contact across departments. A third-party tool, such as an app from the AppExchange, can provide advanced features and capabilities for finding and merging duplicate Contacts across different Accounts, based on various criteria and rules. Data.com can provide address verification and standardization services that can enhance the quality and consistency of Contact address information and make it easier to identify duplicates. The other options are not feasible or effective for cleansing the data, as they would either not work across different Accounts, not address the root cause of duplication, or not provide sufficient functionality for merging duplicates

by Gladys at Jul 15, 2026, 04:38 AM

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