Exam Public-Sector-Solutions Topic 2 Question 42 Discussion

Actual exam question for Salesforce's Public-Sector-Solutions exam
Question #: 42
Topic #: 2
The City of Snaxboro has implemented CRM Analytics for Public Sector but keeps getting an error message when creating the Analytics (or the Licensing. Permits, and inspections app. They have verified that their users have the appropriate permission sets assigned.
What is the most probable cause for the error message?

Suggested Answer: A Vote an answer

There are no Visit records is the most probable cause for the error message when creating the Analytics for the Licensing, Permits, and Inspections app. CRM Analytics for Public Sector is a prebuilt app that comes with Public Sector Solutions and it can provide reports and dashboards for licensing, permitting, and inspections data. However, if there are no Visit records in the org, the Analytics app cannot generate any data and will show an error message. To fix this issue, the City of Snaxboro needs to create some Visit records or import some sample data. Reference: https://help.salesforce.com/s/articleView?
id=psc_admin_setup_crm_analytics.htm&type=5&language=en_US

by Sheila at Sep 29, 2026, 10:39 AM

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