Exam Public-Sector-Solutions Topic 4 Question 75 Discussion

Actual exam question for Salesforce's Public-Sector-Solutions exam
Question #: 75
Topic #: 4
A Public Sector Organization (PSO) is currently managing an ongoing emergency by utilizing Emergency Response Management. The PSO would like to gain further insights and use their data in Salesforce to help them analyze their data and understand where they need to increase their focus. What are two preconfigured Dashboards available in the Emergency Response Management package that the Technical Consultant can recommend to the PSO for rapid rollout?

Suggested Answer: A,C Vote an answer

A (Emergency Requests Overview); C (Emergency Hotspots). This is the lowest-customization answer that still satisfies the business, security, and lifecycle requirements.
The Core Concept Explained: Public-sector analytics should reuse packaged datasets and dashboards where possible. Prebuilt assets reduce implementation effort and give agencies consistent metrics across licensing, inspection, case, emergency, and grant operations.
Step-by-Step Technical Analysis: Confirm the operational records and datasets needed for the metric. Use the prebuilt Public Sector or CRM Analytics app when it already models the domain, assign the required admin
/user permissions, and validate that prerequisite records exist. Then review dashboards against real licensing, inspection, case, or emergency-response data. Use Emergency Hotspots and Emergency Requests Overview.
For exam preparation, validate the answer by tracing the record lifecycle, the user persona, and the automation owner from intake through reporting.
Why the Incorrect Options Are Wrong: B uses the wrong packaged object or module boundary for this scenario. D uses the wrong packaged object or module boundary for this scenario.

by eladasul at Jul 24, 2026, 06:41 AM

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eladasul
2026-07-24 06:42:00
https://resources.docs.salesforce.com/250/19/en-us/sfdc/pdf/erm_public_sector.pdf
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eladasul
2026-07-24 06:41:30
A+D is correct
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