Exam Revenue-Cloud-Consultant-Accredited-Professional Topic 1 Question 135 Discussion

Actual exam question for Salesforce's Revenue-Cloud-Consultant-Accredited-Professional exam
Question #: 135
Topic #: 1
During Scoping the customer indicated that they neededcustomization to salesforce CPQDue to a process in a legacy system what is the first stepin ensuring the requirement isAccounted for in Scoping?

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When a customer indicates the need for customization to Salesforce CPQ due to a process in a legacy system, the first step in ensuring the requirement is accounted for in scoping is to ask follow-up questions to ensure the legacy process has a business justification. This is important because it helps to understand the business needs and requirements better, and ensures that the customization will add value to the business. It's crucial to understand the 'why' behind the need for customization before proceeding with it. This approach helps in avoiding unnecessary customizations and ensures that the solution aligns with the business objectives. Reference: Salesforce Introduces Revenue Cloud, Starting with CPQ: 8 Most Common Reasons for Customization

by Rebecca at Jun 30, 2026, 01:58 PM

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