Exam Salesforce-Certified-Administrator Topic 4 Question 27 Discussion

Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 27
Topic #: 4
An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfil the request?

Suggested Answer: A Vote an answer

Explanation
Freezing a user is a way to temporarily prevent them from logging in to Salesforce without deactivating their user record. This is useful when you need to perform some cleanup tasks before deactivating a user, such as removing them from being referenced in a hierarchy field like Direct Manager. References:
https://help.salesforce.com/s/articleView?id=sf.users_freeze.htm&type=5

by Dick at Jun 26, 2026, 08:02 AM

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