Exam Salesforce-Certified-Administrator Topic 5 Question 108 Discussion

Actual exam question for Salesforce's Salesforce-Certified-Administrator exam
Question #: 108
Topic #: 5
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new salesrep and keep the teams as is.
Which tool should an administrator use to accomplish this?

Suggested Answer: B Vote an answer

Explanation
The mass transfer tool allows you to transfer up to 250 records at a time from one user to another user while keeping the existing team members intact. You can access this tool from Setup by entering Mass Transfer Records in the Quick Find box.
References:https://help.salesforce.com/s/articleView?id=sf.mass_transfer_overview.htm&type=5

by Kevin at Jun 11, 2026, 11:54 PM

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