Exam Salesforce-Slack-Administrator Topic 3 Question 11 Discussion

Actual exam question for Salesforce's Salesforce-Slack-Administrator exam
Question #: 11
Topic #: 3
You're an Org Admin for an airline's Slack Enterprise Grid. The airline's customer support team uses a ticketing tool to monitor customer support tickets for booking inquiries and issues. The team also uses Slack to discuss these support tickets.
The customer support team wants to create a custom workflow that will post new and urgent tickets in the support team's channel.
Which TWO steps should you take to allow the customer support team to create the workflow?

Suggested Answer: C,D Vote an answer

by Marian at Jun 25, 2026, 09:24 AM

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