Exam Salesforce-Slack-Administrator Topic 5 Question 206 Discussion

Actual exam question for Salesforce's Salesforce-Slack-Administrator exam
Question #: 206
Topic #: 5

You lead a team responsible for launching Slack Enterprise Grid to all employees. Your leadership team firmly believes that Slack is currently too noisy and that a workspace dedicated to each major business unit will reduce noise. You want to be thoughtful about the workspace design and create an Enterprise Grid design that will best facilitate collaboration across your company.
What are two actions you should take?
(Select the TWO best answers.)

A. Create a business case for focusing on a thoughtful Enterprise Grid design, and present it to the leadership team. B. Create success criteria and key design principles for Enterprise Grid, and work with your Slack account team to determine the pros and cons of each Enterprise Grid design model. C. Create an implementation and project plan with an Enterprise Grid design focused on a multi- workspace business unit model. D. Create and launch an employee survey to better understand how knowledge is shared across the organization and how teams are using Slack today. E. Create an implementation and project plan with an Enterprise Grid design that includes one large workspace in order to avoid forming silos.

Suggested Answer: A,B Vote an answer

When designing an Enterprise Grid deployment, Slack recommends a thoughtful, structured approach.
According to Slack's Enterprise Grid best practices:
"Develop a clear business case outlining why a strategic design is important, addressing key goals such as minimizing noise and maximizing collaboration.
Define success criteria and key design principles early, and work with your Slack account team to evaluate different workspace design models." The idea is to ensure leadership understands the need for a strategic design and that the team has clear success metrics. C and E describe possible implementation strategies but jump ahead without a strategic foundation. D (surveying users) is helpful later but not the first step.
(Reference: Slack Administration Study Guide - Enterprise Grid Workspace Design Best Practices)
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by Tracy at Jul 25, 2026, 08:35 AM

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