Exam Service-Cloud-Consultant Topic 1 Question 30 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 30
Topic #: 1
Cloud kicks needs a way for external customers to easily create cases. Customers will need to attach files that can often be 40 MB in size.

Suggested Answer: A Vote an answer

Experience Cloud Create Case Form is the recommended feature to meet the requirement, because it allows external customers to easily create cases and attach files up to 2 GB in size. Experience Cloud Create Case Form is a standard component that can be added to any Experience Cloud site or page, and can be customized to include fields, labels, and buttons. Verified References: : Create Case Form Component

by Frederic at Jun 01, 2026, 02:52 AM

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