Exam Service-Cloud-Consultant Topic 1 Question 49 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 49
Topic #: 1
Universal Containers wants to shorten the average call time in its contact centers by prompting the customers to enter customer number and identify their order and product information when they call for support. After providing this information, the customer should then have the option to speak a support agent if they still need help. Which system will help Universal Containers meet this requirement?

Suggested Answer: A Vote an answer

by Aries at Oct 25, 2023, 10:02 PM

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