Exam Service-Cloud-Consultant Topic 1 Question 74 Discussion

Actual exam question for Salesforce's Service-Cloud-Consultant exam
Question #: 74
Topic #: 1
The cost of service for Universal Containers contact centers has steadily increased.
What solution should a consultant recommend to help reduce the cost of service? (Choose 2)

Suggested Answer: B,D Vote an answer

by Ulysses at Aug 21, 2026, 12:38 AM

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