Exam CIS-DF Topic 1 Question 189 Discussion

Actual exam question for ServiceNow's CIS-DF exam
Question #: 189
Topic #: 1
ServiceNow provides a suite of CMDB management tools designed to effectively ingest, manage, and maintain CIs and relationships.
Drag and drop the design architecture to its management tool. (Some options may not apply.)

Suggested Answer:


Explanation:
Agent Client Collector
Automated agent-based solution running patterns
Import Sets
Organization-built solution using transform maps
Service Graph Connector
Pre-built store integration solutions that require minimal customization ServiceNow Discovery Automated agentless solution running patterns Agent Client Collector: This is ServiceNow's agent-based approach. It requires a software agent to be installed on the target host to run discovery patterns locally.
Import Sets: This is the traditional, manual way to bring in data. You define the source, and the organization builds the logic (Transform Maps) to move that data into the CMDB.
Service Graph Connector: These are found in the ServiceNow Store. They are "certified" integrations built to work with specific third-party vendors (like SCCM or Jamf) with minimal setup.
ServiceNow Discovery: The classic agentless method. It probes the network and uses patterns to identify and map CIs without needing software installed on every machine.

by Montague at Jul 30, 2026, 05:57 AM

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