Exam CIS-EM Topic 2 Question 111 Discussion

Actual exam question for ServiceNow's CIS-EM exam
Question #: 111
Topic #: 2

Based on the information shown, which of the following three alerts should be processed first?

A. The Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
1. Business services - (3.0, 1000000.0)
2. Severity - (3.0, 100000.0)
3. CI type - (60.0, 100.0)
4. Role - (2.0, 10.0)
5. Secondary - (0)
6. State - (1.0, 0.001) B. The Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
1. Business services - (4.0, 1000000.0)
2. Severity - (4.0, 100000.0)
3. CI type - (60.0, 100.0)
4. Role - (2.0, 10.0)
5. Secondary - (0)
6. State - (1.0, 0.001) C. They should be processed in the order in which they were received. D. The Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
1. Business services - (3.0, 1000000)
2. Severity - (1.0, 100000)
3. CI type - (60.0, 100)
4. Role - (2.0, 10)
5. Secondary - (0)
6. State - (1.0, 0.001)

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