Exam CSA Topic 5 Question 342 Discussion

Actual exam question for ServiceNow's CSA exam
Question #: 342
Topic #: 5
Which script can run when a record is displayed, inserted, updated, deleted, or when a table is queried?

Suggested Answer: A Vote an answer

Detailed Explanation:
Business Rulesin ServiceNow are server-side scripts that execute in response to database operations, such as when a record is displayed, inserted, updated, deleted, or queried. They are critical for automating processes, ensuring data integrity, and performing backend operations without user intervention. Business Rules can be set to run at different times, such as before or after the database action, depending on the requirement.
(Reference: ServiceNow Documentation - Business Rules and Server-side Scripting)

by Tracy at Apr 08, 2026, 07:25 AM

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