Exam CTA Topic 3 Question 3 Discussion

Actual exam question for ServiceNow's CTA exam
Question #: 3
Topic #: 3
A new project request requires quick implementation but involves portfolio realignment. As an IT leader, who should you consult to prioritize this demand?

Suggested Answer: B Vote an answer

In this scenario, the Executive Steering Board is the most appropriate group to consult. Here's why:
Portfolio Realignment: This implies significant changes to the overall IT portfolio, which falls under the purview of the Executive Steering Board. They have the authority to make strategic decisions about the IT portfolio and prioritize initiatives based on business goals and overall impact.
Why not the other options?
A: Demand Board: The Demand Board typically focuses on evaluating and prioritizing individual demands or requests, but they may not have the authority to make decisions about portfolio realignment.
C: Program Steering Committee: This committee focuses on the governance and oversight of specific programs, not on overall portfolio strategy.
D: Technical Governance Board: This board focuses on technical standards, architecture, and security, not on strategic portfolio decisions.

by Louis at Feb 28, 2026, 01:11 PM

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