Oracle.1z0-1038.v2019-10-05.q32

Exam Code:1Z0-1038
Exam Name:Oracle Cross-Channel Contact Center Cloud 2019 Implementation Essentials
Certification Provider:Oracle
Free Question Number:32
Version:v2019-10-05
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# of Questions views:599
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Exam Question List
Question 1: Which setup sequence is used to give permissions to an indiv...
Question 2: You find that the chat agent is not receiving chat messages,...
Question 3: Your customer specifies five requirements. Which three requi...
Question 4: Which two components can be edited in a standard report?...
Question 5: Which two statements are true about Oracle Service Cloud acc...
Question 6: Your customer wants its agents to be able to pull chats from...
Question 7: Which is a sample object query?...
Question 8: In your company, Oracle Service Cloud has workspaces where t...
Question 9: Which three requirements can be implemented by using workspa...
Question 10: Which five practices deliver maximum reporting performance?...
Question 11: Which five actions should you perform to configure advanced ...
Question 12: A contact center supervisor wants to assign an incident to a...
Question 13: Your customer wants an incident survey to be reopened automa...
Question 14: When an incident is opened, your customer wants to have diff...
Question 15: Which three statements are true about Service Level Agreemen...
Question 16: Which two statements are true about chat surveys?...
Question 17: Which six actions can have a null value?...
Question 18: Which three features can be configured in advanced routing?...
Question 19: Which three events are available with the JavaScript API?...
Question 20: What are the three different types of pull policy for queues...
Question 21: Your customer has created a new script and deployed it to th...
Question 22: Which two types of joins are available in analytics?...
Question 23: Which two events can trigger Custom Process Models?...
Question 24: Which four statements are true about incident rules?...
Question 25: Which two are non-CRUD operations?...
Question 26: For which three reasons should you recommend using workflows...
Question 27: Which option should you use to create or configure queues?...
Question 28: You make some changes to your message template and deploy it...
Question 29: Which two statements are true about the Organization object ...
Question 30: Which three statements are true about headers of custom proc...
Question 31: Which Oracle Service Cloud capability can assign chats based...
Question 32: Which two statements are true about safe mode in relation to...