Oracle.1z0-1064.v2019-10-07.q30

Exam Code:1Z0-1064
Exam Name:Oracle Engagement Cloud 2019 Implementations Essentials
Certification Provider:Oracle
Free Question Number:30
Version:v2019-10-07
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# of Questions views:365
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Exam Question List
Question 1: You have enabled email acknowledgement and have created a co...
Question 2: You have just created a new Digital Customer Service (DCS) a...
Question 3: Which three options are advantages of a structured approach ...
Question 4: One of your service agents needs a new search filter on his ...
Question 5: Identify the sequence of steps you must follow to disable th...
Question 6: Which two actions can you take when using Application Compos...
Question 7: Which three subobject functions are included in the REST API...
Question 8: You have been instructed to implement the "My Knowledge" pag...
Question 9: Which six Digital Customer Service (DCS) parts can be modifi...
Question 10: Your client needs to associate a product item to a product g...
Question 11: Which two are required to publish a completed Digital Custom...
Question 12: In which three situations can default coverage be applied?...
Question 13: Milestones are a key component of Service Entitlements. Iden...
Question 14: Which two are true characteristics about the lifecycle of a ...
Question 15: You need to extract all service Request (SR) data from your ...
Question 16: Select three correct limits and restrictions when importing ...
Question 17: Which three types of data are included in the interaction as...
Question 18: Your customer noticed that all incoming messages containing ...
Question 19: You are creating a shared SmartText entry. Which option do y...
Question 20: Your client has noticed that inbound emails from customers a...
Question 21: Which four statements are correct about hotkeys for Action C...
Question 22: Digital Customer Service application configuration settings ...
Question 23: Your customer asked you to modify the default severity value...
Question 24: Your customer has noticed that emails are being retrieved ev...
Question 25: Because of capacity issues in your Call Center, you have bee...
Question 26: Which three statements are true about building Digital Custo...
Question 27: You are starting a new Engagement Cloud project implementati...
Question 28: Which three steps are required to set up a standard coverage...
Question 29: You are at the beginning of an Engagement Cloud implementati...
Question 30: Identify two correct options about Application Composer, as ...