EXIN ITIL Foundation ITIL-F Certified Exam Dumps

ITIL-F Exam Dumps

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Certification Provider: EXIN
Exam Code / Number: ITIL-F
Exam Name: ITIL Foundation
Exam Questions: 325
Last Updated: Jul 17, 2026
Corresponding Certification: Exin Certification

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EXIN ITIL-F Exam Syllabus Topics:

SectionObjectives
Topic 1: ITIL Service Value System (SVS)- Service Value Chain activities
  • 1. Deliver and Support
    • 2. Engage
      • 3. Design and Transition
        • 4. Plan
          • 5. Obtain/Build
            • 6. Improve
              Topic 2: ITIL Practices Overview- Technical management practices
              - Service management practices
              - General management practices
              Topic 3: The Four Dimensions of Service Management- Value streams and processes
              - Partners and suppliers
              - Information and technology
              - Organizations and people
              Topic 4: ITIL Guiding Principles- Core guiding principles
              • 1. Collaborate and promote visibility
                • 2. Start where you are
                  • 3. Keep it simple and practical
                    • 4. Progress iteratively with feedback
                      • 5. Optimize and automate
                        • 6. Focus on value
                          • 7. Think and work holistically
                            Topic 5: Key Concepts of Service Management- Value creation through services
                            • 1. Service relationships
                              • 2. Utility and warranty concepts


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