ITILFNDv5 Exam Dumps
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| Certification Provider: | Peoplecert |
|---|---|
| Exam Code / Number: | ITILFNDv5 |
| Exam Name: | ITIL Foundation (Version 5) |
| Exam Questions: | 143 |
| Last Updated: | Jul 11, 2026 |
| Corresponding Certification: | Peoplecert Certification |
(310 Up Votes)Peoplecert ITILFNDv5 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| ITIL Service Management Framework | 2-4% | - The four dimensions of service management - ITIL guiding principles - ITIL service value system (SVS) |
| The Four Dimensions of Service Management | 13-17% | - Information and technology - Partners and suppliers - Organizations and people - Value streams and processes |
| Introduction to ITIL | 2-4% | - Key concepts of service management - Purpose of the ITIL Foundation qualification |
| ITIL Practices | 34-38% | - Technical management practices - Service management practices - General management practices |
| ITIL Guiding Principles | 15-19% | - Progress iteratively with feedback - Keep it simple and practical - Collaborate and promote visibility - Focus on value - Optimize and automate - Think and work holistically - Start where you are |
| ITIL Service Value System | 13-17% | - Inputs, outputs, and activities of the service value chain - The service value chain - Interaction between the service value chain and the guiding principles |