Peoplecert ITIL Foundation (Version 5) - ITILFNDv5 FREE EXAM DUMPS QUESTIONS & ANSWERS
According to the ITIL Guiding Principle 'Start where you are', what is the MAIN risk of starting over without considering what is already available when improving a service?
Correct Answer: D
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Which lifecycle activity is focused on creating prototypes and specifications?
Correct Answer: C
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A team is gathering customer feedback and measuring current service response times to understand its existing performance. Which step of the continual improvement model does this activity represent?
Correct Answer: C
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Which of the following statements about the four dimensions of product and service management is CORRECT?
Correct Answer: D
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What does observability enable in digital product and service management?
Correct Answer: A
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Which of the following statements about value streams is INCORRECT?
Correct Answer: D
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