CIS-EM Dumps Updated Oct 20, 2025 Practice Test and 118 unique questions
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To be eligible for the CIS-EM exam, professionals must have completed the ServiceNow Event Management Fundamentals course and have at least six months of hands-on experience implementing and managing the Event Management module. CIS-EM exam consists of 60 multiple-choice questions and has a time limit of 90 minutes. Professionals who pass the exam receive a certificate of completion and are recognized as ServiceNow Certified Implementation Specialists in Event Management.
NEW QUESTION # 57
How often do baseline event connectors retrieve events?
- A. Every 2 minutes
- B. Every 1 minute
- C. Every 10 minutes
- D. Every 30 seconds
- E. Every 5 minutes
Answer: A
NEW QUESTION # 58
When setting up a monitoring connector definition PULL the M.0 Server must be validated and have Line of Sight (LoS) to the monitoring system. This configuration requires what?
Choose 4 answers
- A. Access credentials la the MID Server system
- B. Access credentials lo the monitoring system
- C. Polling interval for scheduling access to the target system
- D. Internal IP address and port for communication with the target System
- E. Internal IP address and port for communication with the MID Server system
- F. An active and validated MID Server
Answer: B,C,D,F
NEW QUESTION # 59
Where can you look to determine what event rule created an alert? (Choose two.)
- A. Event Processing Notes
- B. Alert Activity
- C. Event Additional Information
- D. Alert Message Key
- E. Alert Source
Answer: B,E
NEW QUESTION # 60
Which two methods can be used to improve the processing of events in large network environments? (Choose two.)
- A. Ensure the bucket value in the event table is greater than 0
- B. Increase the source polling interval
- C. Increase the number of scheduled jobs processing events
- D. Enable multi-node processing
Answer: A,D
NEW QUESTION # 61
If the Message Key is not populated, the default value is created from which fields?
- A. Source, type. node, resource, and metric name
- B. Source, type. node, and metric name
- C. Source, source instance, node, and resource
- D. Source, source instance, node, and type
- E. Source, type. node, resource, and time of event
Answer: A
NEW QUESTION # 62
Which is an invalid state for an alert?
- A. Reopen
- B. Flapping
- C. Closed
- D. Processed
Answer: D
NEW QUESTION # 63
What is the default collection/polling interval applied to all event connectors?
- A. Every 5 seconds
- B. Every 10 seconds
- C. Every 40 seconds
- D. Every 60 seconds
- E. Every 120 seconds
Answer: B
NEW QUESTION # 64
The MID Server requires an outbound connection on which port?
- A. 0
- B. 1
- C. 2
- D. 3
Answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/london-servicenow-platform/page/product/mid-server
/concept/ c_MIDServerConnectionPrerequisites.html
NEW QUESTION # 65
What does the Service Operations Workspace express list reduce the need for?
Choose 2 answers
- A. Constantly refreshing the list of alerts
- B. Conducting root cause analysis
- C. Navigating through different interfaces
- D. Performing remediation actions
Answer: A,C
NEW QUESTION # 66
What is the default collection/polling interval applied to all event connectors?
- A. Every 5 seconds
- B. Every 10 seconds
- C. Every 40 seconds
- D. Every 60 seconds
- E. Every 120 seconds
Answer: B
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/use/collaboration/task/ t_ConfigureThePollingInterval.html
NEW QUESTION # 67
What are the two most accurate statements regarding the ServiceNow CMDB (configuration management database) and CIs (configuration items)?
- A. The CMDB is a dynamic list that tracks both the CIs within your platform and the relationship between those items.
- B. All CIs stored in the CMDB must have an assigned IP address within your infrastructure.
- C. The CMDB is a series of tables that contain only key hardware components located in critical paths within your platform that must be managed.
- D. A CI is any component within your infrastructure that needs to be managed in order to deliver Services.
Answer: A,D
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/product/configuration- management/concept/c_CIRelationships.html
NEW QUESTION # 68
For an incoming event with a matching message key, what allows an existing alert to be automatically closed?
- A. In the alert rule, set the Severity to -1
- B. In the event rule, set the Severity to -1
- C. In the event rule, set the Severity to 0
- D. In the alert rule, set the Severity to 0
Answer: B
NEW QUESTION # 69
During processing of the event and if the event Severity is blank, the state of the event is set to:
- A. Ignored
- B. Processing
- C. Error
- D. Ready
Answer: C
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/c_EMIntegrateRequirementEvent.html
NEW QUESTION # 70
Which the following alert promotion rule defined in your ServiceNow instance, which of the anomalies below would be automatically promoted into IT alerts on the Alert Console?
- A.
- B.
- C. Neither anomaly A or anomaly B
- D. Both anomaly A and anomaly B
Answer: A
Explanation:
Explanation/Reference:
Reference https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/task/create-alert-promotion-rule.html
NEW QUESTION # 71
Service Operations Workspace integrations Launchpad capabilities include management of which key components?
Choose 3 answers
- A. Alert management rules
- B. Log data inputs
- C. event connectors
- D. Metric policies
Answer: A,C,D
NEW QUESTION # 72
You have an event that needs to be bound to a non-host CI.
Which attribute needs to be removed from the Transform and Compose tab?
- A. Node
- B. Metric Name
- C. Source Instance
- D. Resource
Answer: A
NEW QUESTION # 73
Given the following Impact settings and Alerts in a three node cluster that makes up the components of a Business Service, what is the overall service health of this Business Service?
- A. Critical
- B. Clear
- C. Warning
- D. Error
- E. Major
- F. Minor
Answer: B
NEW QUESTION # 74
What event will cause Agent Client Collector self-monitoring to pause data collection?
- A. Communication with the ServiceNow instance is lost
- B. The amount of host memory being used by the agent exceeds a threshold
- C. The amount of host disk space used by the agent exceeds a threshold
- D. The amount of host CPU being utilized by the agent exceeds a threshold
- E. Communication with the MID server is lost
Answer: D
NEW QUESTION # 75
What are the key components that can be managed using Service Operations Workspace integrations Launchpad?
- A. Event Connectors, Metric Intelligence, Log Data inputs
- B. Event Management, Metric Intelligence, Log Monitoring
- C. Event Connectors, Metric Policies, Log Data Inputs
- D. Event Management, Metric Policies. Log Monitoring
Answer: A
NEW QUESTION # 76
When creating an alert management rule, where would you specify a workflow to resolve a given condition?
- A. In the Related Links section
- B. From the Launcher tab
- C. From the Remediation tab
- D. From the Actions tab
Answer: C
Explanation:
Explanation/Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event-management/task/create-alert-management-rule.html
NEW QUESTION # 77
What ServiceNow feature is an aid to rapid implementation of your Event Management and Operational Intelligence features?
- A. Guided setup
- B. Checklist application
- C. Deployment wizard
- D. Step-by-step guide
Answer: B
NEW QUESTION # 78
You have an event with a Source of 'Trap from Enterprise 111', but the alert created for this event shows a Source of 'Oracle EM'. If you want to change what this is set to, where in the event rule would you do this?
- A. Transform and Compose Alert Output lab
- B. CI Binding tab
- C. Event Filter tab
- D. Event rule info tab
Answer: D
NEW QUESTION # 79
What would be an appropriate use case for having to write JavaScript in Event Management?
- A. To parse a node name out of your raw event data in an event rule
- B. To change the value of the message key
- C. To create a custom action within a subflow
- D. To automatically create an incident
Answer: C
NEW QUESTION # 80
When creating event rules, is it best practice to create:
- A. One rule for every event
- B. As few rules as possible
- C. As many rules as possible
- D. Two rules for every event
Answer: A
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-it-operations-management/page/product/event- management/concept/create-event-rules.html
NEW QUESTION # 81
Agent Client Collector is built on what framework that enables you to adopt and extend monitoring checks from the community?
- A. Icinga
- B. Nagios
- C. Sensu
- D. Zabbix
- E. SolarWinds
Answer: C
NEW QUESTION # 82
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ServiceNow CIS-EM certification program covers a variety of topics, including event management fundamentals, event correlation, event rules, notifications, metric monitoring, and reporting. Candidates who are interested in earning this certification must pass a rigorous exam that tests their knowledge and skills in these areas. Certified Implementation Specialist-Event Management Exam certification is an excellent way to showcase your skills and knowledge to potential employers, and it can help you stand out in a competitive job market.
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