72301X Exam Dumps

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Certification Provider:	Avaya
Exam Code / Number:	72301X
Exam Name:	Avaya Aura® Communication Applications Support Certified Exam
Exam Questions:	158
Last Updated:	Jun 24, 2026
Corresponding Certification:	ACSS-7230

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Avaya 72301X exam is a comprehensive test that covers a wide range of topics. These include installation, configuration, and troubleshooting of Avaya Aura® Communication Applications. It is crucial to note that the exam is designed to test the candidate's practical knowledge and skills rather than theoretical knowledge.

Avaya 72301X Exam Syllabus Topics:

Topic	Details
Topic 1	Communication Applications Architecture Describe the tools to troubleshoot Avaya Aura® Web Gateway (AAWG) and WebRTC Call issues
Topic 2	Describe the call flows for SIP Trunking and Remote Worker Identify how to enable and capture logs to troubleshoot Avaya Breeze® and Presence
Topic 3	Describe tools and logs to troubleshoot AES Explain the Branch Survivability and its configuration to achieve Survivability
Topic 4	Troubleshooting Avaya Communication Applications Identify how to verify and troubleshoot current system status on AES
Topic 5	Describe the call flow for Call Park and Page Identify how to verify and troubleshoot Branch Survivability
Topic 6	Describe the SIP Messages Sequence for Avaya Presence Services Describe the call flow when Branch Survivability is active and explain the AES call flows
Topic 7	Identify the tools to troubleshoot Call Park and Page Identify tools to troubleshoot Branch Survivability
Topic 8	Identify the key configuration steps for AES Describe the key configuration steps for Internet Friendly Gateway
Topic 9	Communication Applications Troubleshooting Tools and Techniques Describing the function and configuration of Avaya Presence Service with Avaya Breeze®

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/22907

In addition to testing the candidate's technical skills, the Avaya 72301X certification exam also assesses their ability to troubleshoot and resolve issues related to Avaya Aura® Communication Applications. This includes identifying and resolving network connectivity issues, identifying and resolving configuration issues, and identifying and resolving performance issues.