Avaya Aura® Call Center Elite Support - 7492X FREE EXAM DUMPS QUESTIONS & ANSWERS
You need to troubleshoot your Best Service Routing (BSR) polling vectors to verify that they are operating as intended.
Which command do you use to do this?
Which command do you use to do this?
Correct Answer: C
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While a Look-Ahead Interflow attempt is being made, which feedback is the caller receiving?
Correct Answer: A
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Which two vector variable types are strictly global in scope? (Choose two.)
Correct Answer: A,B
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Which three statements are true about virtual routing? (Choose three.)
Correct Answer: A,C,E
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A customer reports that they received the message 'Tserver Link Up'.
What should you advise them to do?
What should you advise them to do?
Correct Answer: D
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Which set of Vector Directory Number (VDN)/Vector types are used for multi-site Best Service Routing (BSR)?
Correct Answer: B
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The call center has recently converted from 4 to 5 digit extensions. Since the conversion, callers to the Spanish Customer Service skill report that they can no longer reach a specific agent in the call center, even If they know the extension number.
Which two commands would provide information to isolate the problem? (Choose two.)
Which two commands would provide information to isolate the problem? (Choose two.)
Correct Answer: C
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Refer to the exhibit.
The reply-best vector command is applied to which BSR VDN/Vector?
The reply-best vector command is applied to which BSR VDN/Vector?
Correct Answer: D
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Which three server applications can be duplicated to provide a level of redundancy? (Choose three.)
Correct Answer: A,B,D
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