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Certification Provider:	Avaya
Exam Code / Number:	7495X
Exam Name:	Avaya Oceana™ Solution Integration Exam
Exam Questions:	66
Last Updated:	Jun 25, 2026
Corresponding Certification:	ACIS

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To be eligible for the Avaya 7495X exam, candidates must have a solid understanding of Avaya Aura® Communication Manager, Avaya Aura® Contact Center, and Avaya Oceana™ Solution. They should also have experience with configuring and managing Avaya Aura® Session Manager, Avaya Aura® System Manager, Avaya Aura® Communication Manager Messaging, and Avaya Aura® Application Enablement Services. Additionally, candidates should have a strong grasp of the principles of customer experience management (CX) and be able to apply them in a contact center environment.

Avaya 7495X Exam Syllabus Topics:

Topic	Details
Topic 1	Deploy Avaya Breeze Snap-ins and clusters and integrate them with Avaya Oceana
Topic 2	Explain the Oceana Email and SME Channels routing and call flows Install Engagement Designer workflows
Topic 3	Explain the architecture, features, components, capabilities, licenses and deployment requirements for Avaya Oceana solution and Oceana Workspaces
Topic 4	Explain additional Oceana channel types: Social Media, AMC, Outbound Voice with Proactive Outreach Manager (POM)
Topic 5	Describe the attributes and function of Oceana Webchat and Co-Browse Channels Configure Oceana Webchat and Co-Browse Channels
Topic 6	Describe the function and attributes of Avaya Control Manager and Oceana Voice Channel Configure Avaya Oceana Email and SMS Channels

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21613

Avaya 7495X certification exam consists of 65 multiple-choice questions that must be completed within 90 minutes. To pass the exam, candidates must score at least 70%. 7495X exam covers a wide range of topics, including Avaya Oceana™ Solution architecture, installation and configuration, integration with Avaya Aura® Communication Manager and Avaya Aura® Contact Center, as well as integration with third-party applications.

Avaya 7495X Exam is an industry-recognized certification that demonstrates the candidate's proficiency in Avaya Oceana™ Solution Integration. Avaya Oceana™ Solution Integration Exam certification is highly valued by employers and is a significant asset in the IT job market. As the demand for contact center solutions continues to grow, IT professionals with the Avaya 7495X certification are in high demand, commanding higher salaries and better job opportunities. The Avaya 7495X Exam is an excellent opportunity for IT professionals to enhance their skills and take their careers to the next level.

Avaya 7495X exam is suitable for professionals who work in roles such as system integrators, technical architects, and developers. Avaya Oceana™ Solution Integration Exam certification validates the skills and knowledge required to integrate Avaya Oceana™ Solution with other Avaya solutions. Passing 7495X exam will provide individuals with a competitive advantage in the job market and help them advance their careers.