7497X Exam Dumps

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Certification Provider:	Avaya
Exam Code / Number:	7497X
Exam Name:	Avaya Oceana™ Solution Support Exam
Exam Questions:	68
Last Updated:	Jun 19, 2026
Corresponding Certification:	ACSS

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Avaya 7497X certification exam is designed for professionals who want to validate their skills and knowledge of the Avaya Oceana™ Solution Support. The Avaya Oceana™ Solution is a comprehensive customer engagement solution that enables businesses to provide seamless customer experiences across multiple channels. The Avaya 7497X certification exam is one of several certifications offered by Avaya, a leading provider of communication and collaboration solutions.

The Avaya 7497X exam is divided into two sections: knowledge-based questions and scenario-based questions. The knowledge-based questions are designed to evaluate your understanding of the Oceana™ solution support concepts. The scenario-based questions will test your ability to apply knowledge and skills to handle the Oceana™ solution related challenges. 7497X exam comprises of 63 multiple-choice questions, and you have 90 minutes to complete the exam. A passing score of 70% or higher is required to obtain the certification.

Avaya 7497X exam is designed for individuals who are looking to validate their skills and knowledge in supporting Avaya Oceana™ Solution technology. 7497X exam is mainly suitable for those who have experience in troubleshooting complex Avaya Oceana™ Solution environments. Passing 7497X exam will distinguish you as an expert in Avaya Oceana™ Solution support.

The Avaya Oceana™ Solution Support Exam certification exam validates the skills of individuals interested in Avaya Oceana™ Solution Support. It tests the knowledge of candidates in a wide range of areas, including system configuration, management, maintenance, and fault resolution. 7497X exam also evaluates the competency of candidates in managing the platform's advanced features such as integrated analytics, automation, and multi-channel support.

Avaya 7497X Exam Syllabus Topics:

Topic	Details
Topic 1	Apply knowledge of the Avaya Oceana solution components, interfaces, and interactions necessary for solution support
Topic 2	Use end-to-end email and chat tracing for troubleshooting Analyze and troubleshoot Avaya Oceana Workspaces
Topic 3	Understand known issues, best practices, and considerations for resolution Analyze and troubleshoot the Avaya Oceana core solution
Topic 4	Perform routine maintenance on an Avaya Oceana solution, backup restore Avaya Oceana core and the Omnichannel DataStore server
Topic 5	Analyze and troubleshoot end-to-end Voice, Email Webchat and SMS Channels Analyze and troubleshoot Avaya Aura® components

Reference: https://www.avaya-learning.com/lms/#/training/catalog/offering/21614