EX0-101 Exam Dumps
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| Certification Provider: | EXIN |
|---|---|
| Exam Code / Number: | EX0-101 |
| Exam Name: | ITIL Foundation V 3.0 & ITIL Foundation |
| Exam Questions: | 80 |
| Last Updated: | Sep 10, 2026 |
| Corresponding Certification: | EXIN Inc Certification |
(232 Up Votes)EXIN EX0-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Service Operation | 20% | - Access Management - Request Fulfillment - Service Desk, Technical, Application and IT Operations Management - Purpose, Goals and Objectives - Problem Management - Incident Management |
| Service Transition | 20% | - Knowledge Management - Change Management - Service Asset and Configuration Management - Purpose, Goals and Objectives - Release and Deployment Management |
| Service Management as a Practice | 15% | - Concept of Service and Service Management - Good Practice and ITIL - Processes, Functions, Roles and Responsibilities |
| Service Strategy | 15% | - Service Portfolio Management - Demand Management - Financial Management for IT Services - Purpose, Goals and Objectives |
| Continual Service Improvement | 10% | - Purpose, Goals and Objectives - CSI Approach and Metrics - Seven-Step Improvement Process |
| Service Design | 20% | - Information Security Management - Service Catalog Management - Supplier Management - Service Level Management - Capacity Management - Purpose, Goals and Objectives - Availability Management |