HP Selling HP EMEA pMPS - HP2-B119 FREE EXAM DUMPS QUESTIONS & ANSWERS]

Question 1

Which contract duration can HP pMPS offer?

A. a contract that is fully flexible between 6 and 72 months B. a contract that is fully flexible between 12 and 60 months C. the customer's choice of a 3, 4, or 5 year contract, paid quarterly in advance D. the customer's choice of 12, 24, 36, 48, or 60-month fixed periods

Discussion 0

Correct Answer: D Vote an answer

Question 2

What are the two general types of customer needs in terms of costs? (Select two.)

A. immediate costs B. soft costs C. long term costs D. hard costs E. mitigative costs

Discussion 0

Correct Answer: B,D Vote an answer

Question 3

How are the costs of the Remote Monitoring appliance hardware added to a pMPS contract?

A. The customer must order the hardware separately. B. Remote monitoring does not require any hardware. C. The hardware is added automatically for base + click and cost per page deals. D. Remote monitoring hardware is added to all deals by default.

Discussion 0

Correct Answer: A Vote an answer

Question 4

Which methods can a customer use to order HP supplies within an HP pMPS contract? (Select two.)

A. using an HP account manager B. using any HP help desk hotline C. calling the HP Premium hotline D. automatically using HP Remote Monitoring E. sending an email directly to the HP supplies distributor

Discussion 0

Correct Answer: A,D Vote an answer

Question 5

What key information is available within the HP Service Portal? (Select two.)

A. rebate and commission information B. Skype and MSN free dial-up service to the HP Premium Hotline C. usage reporting (only when remote monitoring is available; page counts by color, paper size) D. invoice information on partner or customer by revenue and profit E. contract details

Discussion 0

Correct Answer: C,E Vote an answer

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