HP Selling HP Personal Systems Services HP2-B139 Certified Exam Dumps

HP2-B139 Exam Dumps

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Certification Provider: HP
Exam Code / Number: HP2-B139
Exam Name: Selling HP Personal Systems Services
Exam Questions: 0
Corresponding Certification: HP Certification

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HP HP2-B139 Exam Syllabus Topics:

SectionObjectives
Topic 1: HP Services Portfolio Knowledge- Personal systems service offerings
  • 1. Support services and extended warranties
    • 2. Device management and deployment services
      - Integration with HP ecosystem
      • 1. Channel partner service delivery model
        • 2. Hardware + services bundling
          Topic 2: Customer Environment & Needs Analysis- Industry and vertical mapping
          • 1. SMB and enterprise segmentation
            • 2. Public sector and education scenarios
              - Identifying customer pain points
              • 1. Device lifecycle cost concerns
                • 2. Productivity and downtime reduction
                  Topic 3: HP Personal Systems Services Overview- HP Personal Systems portfolio positioning
                  • 1. Customer business outcomes and use-case mapping
                    • 2. HP commercial PCs and workstations service value proposition
                      - Service value proposition
                      • 1. Lifecycle services for devices
                        • 2. Support and warranty offerings
                          Topic 4: HP Services Sales Strategy- Consultative selling approach
                          • 1. Solution-based selling methodology
                            • 2. Value articulation vs. features
                              - Competitive positioning
                              • 1. Differentiation of HP services
                                • 2. Total cost of ownership (TCO) messaging


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