HP Selling HP IT Service Management Solutions HP2-N35 Certified Exam Dumps

HP2-N35 Exam Dumps

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Certification Provider:	HP
Exam Code / Number:	HP2-N35
Exam Name:	Selling HP IT Service Management Solutions
Exam Questions:	45
Last Updated:	Jul 04, 2026
Corresponding Certification:	HP ExpertONE Certification

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HP HP2-N35 Exam Syllabus Topics:

Section	Objectives
Topic 1: Implementation and adoption considerations	- Deployment models 1. On-premises and enterprise deployments - Operational adoption 1. User adoption and process standardization
Topic 2: ITIL-aligned Service Management concepts	- ITIL processes overview 1. Incident and problem management concepts 2. Change and configuration management basics - Integration of ITIL with HP solutions 1. Alignment of HP Service Manager with ITIL processes
Topic 3: Selling IT Service Management Solutions	- Customer engagement scenarios 1. Discovery of customer ITSM requirements 2. Mapping solutions to enterprise needs - Sales positioning and value communication 1. ROI and business value articulation 2. Competitive differentiation concepts
Topic 4: HP IT Service Management Portfolio Overview	- HP Service Management strategy and value proposition 1. Customer pain points and solution mapping 2. IT service management business drivers - HP Service Management solutions positioning 1. Service desk and workflow automation capabilities 2. HP Service Manager overview