C2180-526 Exam Dumps
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| Certification Provider: | IBM |
|---|---|
| Exam Code / Number: | C2180-526 |
| Exam Name: | IBM Application Integration Middleware L1 Support Application Development |
| Exam Questions: | 55 |
| Last Updated: | Jul 13, 2026 |
| Corresponding Certification: | WebSphere |
This exam has been stopped to register, new exam code replace: C9510-526
IBM C2180-526 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| IBM Support Tools & Resources | 30% | - IBM Support Assistant (ISA) - Knowledge Base & Entitlement Systems - Assist On Site (AOS) |
| Support Processes & PMR Management | 35% | - Problem Management Record (PMR) Lifecycle - Severity Levels & Escalation Procedures - Documentation & Case Handling Standards |
| Application Integration Middleware Fundamentals | 25% | - Common Integration Patterns - WebSphere Integration Architecture - Basic Troubleshooting Concepts |
| Customer Communication & Service Standards | 10% | - Effective Customer Interaction - Follow-up & Resolution Communication |