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IBM C9020-970 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Customer Needs Analysis & Solution Design30%- Assess business and technical requirements
- TCO and ROI analysis
- Match workloads to storage architectures
- Capacity planning and performance considerations
Topic 2: IBM Storage Portfolio and Solutions Overview25%- Enterprise disk systems (DS8000, Storwize, XIV)
- Software-defined storage (Spectrum Virtualize, Spectrum Scale)
- Tape and archive solutions
- Data protection and continuity offerings
Topic 3: Sales Positioning & Competitive Differentiation20%- Value proposition and customer pain points
- Financing and acquisition options
- Compare against competitor solutions
- Technical and delivery assessment process
Topic 4: Product Features, Benefits & Use Cases25%- High availability and replication options
- Functionality and differentiation of key products
- Data reduction technologies
- Integration with cloud and hybrid environments

IBM Enterprise Storage Sales V4 Sample Questions:

1. How is the IBM FlashSystem more efficient than competitor products?

A) Millisecond response time
B) Deduplication
C) Lower latency
D) Use of SSDs


2. Which IBM product is web-based self-service storage provisioning?

A) IBM CAMSS Storage Access Manager
B) IBM Elastic Storage Access
C) IBM SmartCloud Storage Access
D) IBM Fast Cloud Storage Access


3. In a customer briefing, you present the ability to reduce storage capacity using Real-time Compression as an option to lower hardware costs.
How should you describe this capability?

A) It is an IBM Spectrum Protect based compression feature.
B) It is a standard algorithm for IBM disk and tape devices.
C) It is a premium option for Storwize V7000 and IBM Spectrum Virtualize.
D) It is a compression and deduplication feature for ProtecTIER.


4. On which IBM server platforms is IBM Spectrum Scale available?

A) AIX on POWER, and System z
B) IBM i on POWER, and System z
C) Linux and Windows on POWER
D) AIX and IBMion POWER


5. Which HP storage system offers similar features of efficiency to IBM XIV?

A) HP LeftHand
B) HP EVA
C) HP MSA
D) HP 3PAR


Solutions:

Question # 1
Answer: C
Question # 2
Answer: C
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: C

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